The following reasons are covered by our 90 day FULL COVERAGE Return/Exchange Policy.(Soufeel is responsible for return postage fees, and replacement fees)
- We sent the wrong order or item(s), you received any broken items, or the quality of the products you received is poor/defective.
- You received the incorrect photo charm. If the picture’s appearance is different from the photo provided to Soufeel.
- Paint is chipping, Crystals fall off, etc. (We will only exchange the item(s) for the same product, or for item(s) or equal or lesser value.)
The following reasons are covered by our 90 day LIMITED COVERAGE Return/Exchange Policy.(Customer is responsible for return postage fees, and replacement postage fees. Soufeel does not refund any shipping fees.)
- You chose the wrong size bracelet(s) or ring(s).
- Personal Reasons due to changed mind, personal taste, etc.
- Personalized items are one-of-a-kind, it cannot be returned unless it is defective or damaged.
The following reasons are NOT covered by our 90 day return policy, and we are not liable for these issues.
- Products are exposed to corrosive substances, or chemicals. Exposure to harsh chemicals can alter that appearance of your Soufeel product. These chemicals include, but are not limited to, Liquid Silver Polish, Pools, Hot Tubs, and Spas. Oxidized silver are easily damaged.
- Products are damaged by misuse, mishandling, or poor maintenance.
- Silver pieces are given detail by oxidation, overtime, they may appear black. To remove this, please clean with the silver polishing cloth to return its original look.
For Watches
- 365-Day Warranty ONLY covers the watch movement. While the other parts of the watch are covered by our 90 days return policy.
- All the warranty does not apply to damage caused, in our sole opinion, by tampering with or opening the watch or by other than normal use or defects or damage resulting from repairs performed other than by an authorized service facility.
- All warranty does not apply to damage caused, in our sole opinion, by customers misuse, including, but not limited to, wearing the watch while showering, bathing, swimming, snorkelling, water related work and fishing. Please refer to the Special Care on Watch to avoid misuse.
Return Service Procedure:
- Please submit a support ticket, and attach clear photos of the items that represent a quality issue.
- Please follow the instructions that are provided by our customer service team.
- Returns will be processed within 3 business days of receipt of your item(s). You will receive an email notification once your return is processed. Please note that payment processing is beyond our control and it may take up to 7-10 additional business days for the funds to be credited to your account used during checkout.
- Return address (only for receiving return items):
John Liu (SouFeel 68)
1100 Cranbury South River Rd, Monroe Township,
NJ 08831
US
Please follow the instructions below.
- Items that are being returned should be new, and unworn. They should be kept in its original condition in which you received them in.
- Please contact one of our customer service representatives to request return authorization, and the return instructions.
CANCELLATION POLICY
- Once your order has been submitted we will immediately begin production on the personalized items. If you would like to cancel your purchase, your order is subject to a 30% restocking fee.
- Soufeel.com reserves the right to make any amendments to this policy at any time. Notification of any changes will be published on this page. If you have any inquiries regarding cancellations or any of our other policies please Contact our Customer Service Representatives.
- 產品描述
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您正在尋找這款獨特鑰匙扣的原因:永遠捕捉的回憶:想像一下,您拿著一個鑰匙扣,它不僅可以攜帶您的鑰匙,還可以封裝珍貴的記憶。和令人心酸的引言“The call I”希望我能把這個鑰匙扣變成有形的紀念品。它不僅僅是一件配件;它還是一個承載懷舊、愛和渴望的容器。被淹沒的世界中與通用產品相比,這款個人化鑰匙圈脫穎而出。它不僅僅是另一件大量生產的產品;它是一件講述故事的定製作品。透過展示您自己的照片,它成為您個性和最重要的關係的親密表達。無論是心愛的家人、親愛的朋友或失去的愛人,這款鑰匙圈都成為無聲對話的開始方式,讓您無需多言即可分享您的故事。直擊人心的禮物:我們知道貼心禮物的力量。這款鑰匙圈不僅適合個人使用,也適合個人使用。這是一份等待被送出的衷心禮物。想像一下,用一個飾有自己的圖像(及時凍結的快照)的鑰匙鏈給某人帶來驚喜。無論是生日、週年紀念日,還是簡單的「想你」的手勢,這款鑰匙圈都超越了物質價值。它說:“你很重要。我們的記憶很重要。”這種情感共鳴是無價的。
- 產品詳情
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- 運輸詳情
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訂單金額1500新台幣以上免配送費!
您可以在結帳時選擇送貨方式:
超商取貨:
訂單金額1500新台幣以内: NT$200
運輸時間 3-5 個工作日
宅配到府:
訂單金額1500新台幣以内: NT$250
運輸時間 3-5 個工作日
請注意,上述時間範圍不包括生產時間。
1500新台幣以上
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